General questions

Can I change my order?

You cannot change your order once you have placed it. If you want to make a change to your order, you can cancel this order and place a new order. The payment for the canceled order will automatically be refunded to you.

How much are the shipping costs?

Please click on the link for an extensive overview of our delivery times and shipping costs.

When can I expect my order to arrive?

We ship to every country on this beautifull planet! Your order will generally be shipped within 1 working day after acceptance of the payment. The parcel is sent insured and with a track & trace service so you will know when to expect the delivery man at your doorstep. In case the ordered product is out of stock at the time of ordering, it will take an average of one week before we are able to have it shipped. From there on the delivery time is out of our controle and up to the delivery service. The delivery time within the Netherlands should be 1 - 2 working days. Within Europe you may count on 3 - 5 working days. All parcels sent outside Europe will be sent by air mail. 

Can I integrate the BMS in a Victron system?

How does the 123\SmartBMS app work?

Can I find more information about batteries and their management somewhere?